Boxing Day offer
Gift card
For Boxing Day, any Gray Collection gift card purchased online includes a $20 bonus for every $100.
A simple way to add value to a moment to offer, whether it is a meal, a stay or an experience in one of the Gray Collection establishments, in Montreal or Ottawa.
Examples:
- $100 — $20 offered
- $500 — $100 offered
- $1,000 — $200 offered
Offer valid from December 26 to 31, 2026. Promotional cards are sent separately at the beginning of January and valid for three months.
FAQ
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Where can I use my Gray Collection gift card?
Your e-gift card can be used at all Gray Collection establishments, including::
- Hotel William Gray
- Auberge du Vieux-Port
- Le Petit Hôtel
- Metcalfe Hotel
- Loft du Vieux-Port
- Jacopo
- Maggie Oakes
- Pincette
- Bevo Pizzeria
- Vieux-Port Steakhouse
- Gaspar Brasserie Française
- Freddi
- Benjamin
- Terrasse William Gray
- Perché
- Terrasse sur l’Auberge
- Spa William Gray
- Cocotte Bistro
- Carletto
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Can I exchange my gift card for cash or another card?
No, Gray Collection gift cards cannot be exchanged for cash or other cards.
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Is it possible to exchange or refund a gift card?
No, all Gray Collection gift card sales are final. No exchange or refund is possible once the card has been issued.
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What happens if my card is used without my authorization?
The card balance cannot be replaced if it is used without permission. Please make sure to keep your card in a safe place.
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Which payment methods do you accept?
Only Visa and Mastercard credit cards issued in Canada and the United States are accepted. AMEX cards and any cards issued outside Canada/US are not accepted.
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How can I check my card balance?
You can check your card balance by visiting https://graycollection.verifiervotresolde.com/en/
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Can I have a gift card delivered by mail?
No, physical plastic cards are only available for purchase in person at one of our establishments.
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What is the difference with the Experience Old Montreal gift cards?
Experience Old Montreal gift cards are from our former program. However, they remain valid at all Gray Collection establishments in Old Montreal. To check your card balance, please write to info@experiencevieuxmontreal.com.
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What should I do if I receive a "3D Authentication failed" error message?
This message may appear if your bank declines the transaction. Make sure your banking information is correct and contact your financial institution to resolve the issue.
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I made a mistake in my email address. Can I change it?
No, it is not possible to modify the email address associated with the purchase.
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I made a mistake in the recipient's email address. Can I change it?
Yes, in this case, please write to us at info@graycollection.com to correct the delivery address.
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The recipient has not received their gift card. What should I do?
If the card has not been received, please:
- Wait 2 hours after purchase.
- Check your spam/junk folder.
- If the issue persists, write to us at info@graycollection.com for assistance.
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Can I use multiple gift cards for a single transaction?
Yes, it is possible to use multiple gift cards for a single transaction.
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Are there any additional fees for using a gift card?
No, no additional fees apply when using a gift card.
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Can I use my gift card for special events or packages?
Yes, but promotional gift cards obtained during special offers cannot be used on discounted menus such as Happening Gourmand, MTLàTABLE, or other promotional deals.
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Does the gift card expire?
Regular gift cards have no expiration date.
For promotional gift cards, such as those for Black Friday or Boxing Day, please refer to the specific terms and conditions of the promotion.
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What should I do if my gift card is lost or stolen?
Send us an email at info@graycollection.com with your card number or confirmation number. The remaining balance will be transferred to a new card.